Last updated: June 22, 2026
At Velloura, your privacy is as sacred as your rituals. This Privacy Policy explains how we collect, use, and protect your personal information when you visit shopvelloura.com or make a purchase with us.
Information We Collect
When you create an account or place an order, we may collect your name, email address, shipping address, payment information, and phone number. We also collect browsing data automatically to improve your experience on our website.
How We Use Your Information
We use your information to process and fulfill your orders. To send order confirmations and shipping updates. To respond to your questions and requests. To improve our website, products, and services. To send marketing communications, only if you have opted in.
Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate our store, including payment processors, shipping carriers, and email platforms. All partners are contractually required to protect your data.
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features may not function as intended.
Data Retention
We retain your personal information for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@shopvelloura.com.
Contact
For any privacy-related questions, reach out to us at hello@shopvelloura.com. We respond within 24 hours, Monday to Friday.